Waa! Curse you Citi-Link, CURSE YOU!!!

[slycat]

Received my shiny new PC case today. It was supposed to look like this. But unfortunately the top of it looked like this.

I know it doesn't look much in the photo but that's cos it's silver photographed with a flash. It is a rather large dent on the top side. What's worrying is that the area that was dented was covered with polystyrene and so the case must have had quite a knock to get that sort of dent out of it...

I've sent a returns request to eBuyer and hope I can get the matter cleaned up quickly. However, looking at their web site, they are now out of stock of the case and won't be getting any in for a further 5 days...

Comments

[orona-red.livejournal.com]

I bought a DVD Drive from eBuyer earlier this year, it was faulty, I requested a returns thingy, and it took them something like 5 days to sort it out, but they were very quick about the whole thing, I seem to remember.

I can't remember if I had to pay my own return postage, though. o.O

[slycat.livejournal.com]

Cool, that's reassuring. I hadn't really heard anything bad about their customer support before so hopefully there arent any further problems.