The Radeon seller replys...

[slycat]

Dunno if this was the best way to go about it but should provoke a response.


Dear Miles

Please can you tell me the name of the manufacturer as there is no mention of it on the box or on the card and ATI's official drivers are incompatible with the card. I believe the card is a cheap clone of the real thing. I thought I was buying the real card.

Also, the card does not perform up to a Retail Radeon 8500. Retail ATI Radeons with my PC's spec get marks around 6000+. With your card I got 8500. While that is an improvement on my previous card, it is nowhere near the performance of the retail card. It performs worse than the "LELE" edition which is the cheap OEM edition.

Also, have you checked that link you sent me? It gave me a 404 error. I suspect you've given the same answer to many buyers and that was just a copied and pasted text seeing as the address doesn't work anymore.

If you give me my money back, you can have the card back and you can sell it on as new again to some other unsuspecting punter and we're both happy.

I look forward to receiving your reply.

Regards,


>From: "K179(M.L.M.YIU)" <m.l.m.yiu@eee-fs4.bham.ac.uk>
>To: 'Mike Watts ' <mikewattsuk@hotmail.com>
>Subject: RE: ATI RADEON 8500 64MB DDR w/TVout & DVI *BRAND NEW*No
>Date: Sat, 13 Apr 2002 22:14:56 +0100
>
>Hi,
>
>I am sorry to ehar you are disappointed with the card. I can fairly say that
>the card isnt a counterfeit, but a partner of ATI's. If you look at ati's
>website (www.atitech.com) it states that there are two types of card, one
>made by ATI themselves and one using the ATI chip (powered by ATI). These
>use the "powered by ATI drivers". Im sorry Mike to point out that I did not
>specifically mention a manufacturer of the card on the auction. an "ATI
>RADEON 8500" can be either a third party board or an ATI board, as ATI
>radeon is the chipset, which i defined correctly. It definately performs
>exectly like one as I have made comparisons using 3dmark2001SE.
>
>I am not the only person. Respectable electronics company does it too. Look
>here:
>http://www.aria.co.uk/ProductsList.aspSubmit=Search&Category=15
>This site is Aria's graphics card page. Half way down you can see some "ATI
>radeon 7500/8500" but if you look at them you will see "generic". So it is
>not falsely advertised, as "ATI radeon" refers to the chipset.
>
>I hope this clears matters up,
>
>Thanks
>
>Miles Yiu
>-----Original Message-----
>To: M.L.M.YIU@bham-eee-fs4.bham.ac.uk
>Cc: milez@your-house.com
>Sent: 12/04/02 22:15
>Subject: RE: ATI RADEON 8500 64MB DDR w/TVout & DVI *BRAND NEW*No
>
>Dear Miles
>
>I received the package today and can confirm that it works. However,
>the
>card itself is a counterfeit. There are no ATI labels on the card,
>there is
>no identification of which model of card it is. There is no copyright
>ATI
>Technologies. The memory chips are a different make. Infact the only
>component that matches ATI's official card is the ATI Rage Theatre. For
>
>more proof, the drivers on ATI's web site are not compatible with the
>card
>even though they are compatible with all versions of the card.
>
>Therefore I would like to request a refund on the card as I paid for a
>"Retail Radeon 8500" and this is most certainly not what I paid for.
>Please
>contact me so I can arrange sending the card back and you sending my
>money
>back.
>
>Regards,

>
> >From: "K179(M.L.M.YIU)" <m.l.m.yiu@eee-fs4.bham.ac.uk>
> >Subject: RE: ATI RADEON 8500 64MB DDR w/TVout & DVI *BRAND NEW*No
> >Date: Tue, 9 Apr 2002 20:04:21 +0100
> >
> >Hi,
> >
> >its good to hear that its arrived (kind of). Please mail me if it works
>or
> >doesn't work. I've left feedback for you already.
> >Thanks! :)
> >
> >Miles